Travel Counselors in St. Paul
Staff of the Contact Center give consumers the opportunity to talk to a “real” person. Inquiries, including those generated by advertising, are received and handled via phone, e-mail and fax. Travel information is also delivered person-to-person to visitors at 10 highway travel information centers located throughout the state; four of these are operated by local tourism organizations in partnership with EMT. An extensive database maintained by this unit includes detailed information on approximately 2,300 accommodations, 1,700 attractions, and 2,000 events. The database is available to consumers through www.exploreminnesota.com and through Journey, the customized travel planning service.