U of M Multicultural Customer Service Training Is March 28
Release Date: Mar 11, 2014
Great customer service can boost your competitive advantage. Train your staff or community businesses to deliver consistently great customer service at the University of Minnesota Tourism Center’s At Your Service: Working with Multicultural Customers. Attend the train-the-trainer session on Friday, March 28, and get complete materials to deliver an effective half-day workshop in your business or community. The curriculum can be reused for new staff or refresher training. Register online.