Build Customer Service Skills at U of M Training Session
Release Date: Mar 25, 2014
Building your staff's skills to identify and respond to customer needs is key to delivering consistently great customer service. The University of Minnesota Tourism Center is hosting a train-the-trainer session for the acclaimed At Your Service: Working with Multicultural Customers program on March 28, 2014. Attendees receive complete training materials to deliver a half-day workshop to boost customer service skills. The one-time purchase allows participants to use the program for multiple trainings. Register online.