Build Customer Service Skills
Release Date: Jan 24, 2013
Build your staff's skills to identify and respond to customer needs, manage attitude, and deliver great customer service. The University of Minnesota is hosting a train-the-trainer session for At Your Service: Working with Multicultural Customers on Friday, January 25. The program fee includes training and the curriculum. Purchase the program once and use it to train new staff or for refresher training. Register online at http://z.umn.edu/AYStraining or call 612-624-7165.